F.A.Q.

I know a lot of you have a lot of questions that you would like to ask me. So I have taken the liberty and narrowed down some of the most important questions that are asked during a conversation and created this section just for you. That way we can discuss more of what you want, rather then wasting important time on generalized questions.

Q: Do you accept credit cards?
A: YES. We accept credit card payments for all services that we provide.

Q: Is a deposit / retainer required with all services?
A: YES. Your desposit/retainer is based upon the type of service that you choose. For portraits a deposit of $100-$175 is required. For events a deposit of 50% of your package total is required, and remaining funds are due 14 days prior to event. Deposit / Retainer fee is non-refundable.

Q: What about mini-sessions?
A: We do not accept a deposit / retainer for mini-sessions. Mini-Sessions are on first come, first serve basis. Full amount is due on session day.

Q: Do you offer online print ordering?
A: NO. At this time we do not currently offer online print ordering. We do offer online galleries and will in the near future offer online print ordering. We always recommend that our clients order prints through us. These prints are printed among the best professional labs in the industry. The quality by these companies can’t be compared with department store printing services.

Q: What about in-house printing?
A: YES. We can offer in-house printing on sizes 13×19 and smaller. We use professional grade epson photo printers with ultrachrome inks and papers to print your images. We can also print on speciality materials, such as CD/DVD’s, Velvet, Canvas, and Watercolor Paper. Mini-sesions images are printed on our in-house printers.

Q: Do you cover our event with a second photographer?
A: YES. All of our event packages include a second photographer. Having a second photographer provides you with additional security, and allows us to cover your event more quickly and efficiently.

Q: My Church / Venue doesn’t allow flash. Will you be able to capture our event?
A: YES. We use top of the line equipement that has been proven to be workhorses in our industry.

Q: What if I booked you and your prices have changed?
A: We will honor all prices that have been set during the time of booking. Upgrades after bookings are subjected to the new price.

Q: Do you provide MUA and Hair Services?
A: NO. We do not offer MUA and Hair services, but we can recommend you to Gladys Trujillo. She is a professional MUA and Hair stylist that we have worked with in the past. (You can see her work in the Bridal section of our Wedding Portfolio)

Thank you for taking your time and reading our F.A.Q section. We hope that these covered most of all your important questions and we look forward to meeting with you soon.

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